Everything you catch lands in one inbox, and the inbox is meant to reach zero. This chapter is the sorting deck: one card at a time, one decision each, and the swipe that files it. You will see what areas are and why fewer is better, what Drift suggests and when it asks you instead, how leaving something for later works, and where a capture goes once it has been filed. It also shows how Drift learns from your own filing, so the second week of sorting is faster than the first.